Appreciated the e-mail confirming the service appointment; even included a picture of the technician that would be responding. Felix from Milgard windows & doors made quick work of the replacement. Great service! Fountain Valley, CA (Orange County)
The Milgard representatives came, looked at the issue, and replaced it within 20 minutes. I was thoroughly impressed. They cleaned up after themselves and said if any other issues come up, they're always available. Simply an awesome company to do business with. I highly recommend Milgard for all your window needs. Tucson, AZ (Pima County)
We have put Millard Windows and doors in every house we have owned, and we were surprised to have a problem with a window. We've never had a Milgard product problem before. Nick, the service technician resolved the issue with our Style Line windows in about 15 minutes and patiently explained what had happened and how he fixed it.Thank you Nick and thank you Milgard for the lifetime warranty. Bullhead City, AZ (Mohave County)
Everything about this experience was positive from the representative on the phone to the two technicians. Knowledge able on the phone and answered all my questions. My house was kept clean and the Milgard doors shone when they finished. I had one two doors and four windows repaired: a broken seal, sticky crank and reglazing.I'll buy Milgard again. My only regret is that it took me so long to make the first call. Olga, WA (San Juan County)
Milgard service personnel were friendly, knowledgeable, and thorough. They were careful in everything they did. Definitely will influence my future purchasing decisions as well as my recommendations to others. Thanks! Seattle, WA (King County)
Milgard Windows stands behind their lifetime warranty without question. They have replaced any windows where the seal broke in a timely fashion. I am extremely satisfied with all of my Milgard experiences. Auburn, WA (King County)
The two Milgard service men who replaced two of our windows were great. They called ahead to give me a 30 minute warning, arrived on time, neat and clean. They always wore shoe covers in the house and took them back off outside. They were very careful climbing around on our patio cover, also. The new windows were installed perfectly. We can't ask for better! Portland, OR (Multnomah County)
We had two windows that had moisture between the panes, These windows were over 12 years old and had been subjected to direct sun and cold nights. I am not surprised that after so many hot-cold cycles there were leaks in the seals. Milgard replaced the windows, no questions asked. We were the original owners and I was told of the lifetime warranty. The factory installer was prompt, polite and very helpful with my questions. I am very impressed with Milgard and their service. I will recommend MIlgard to any one I know that is considering a window project. Woodinville, WA, USA
I've had my windows/door for 15 yrs now. Great product. I just recently had a couple of panels replaced wherein the coating had gone bad. This happened one other time. Both times I requested service your company acted promptly with complete professionalism. Thank you for standing behind your product with such a great \no questions asked\" policy. I always recommend Milgard whenever the topic comes up. Bruce Moore " Fountain Valley, CA (Orange County)
I had a window that needed to be replace due to mold growing between the glass panes and another that had cracked from the corner for an unknown reason. When I called they were very good at getting back to me. The bummer is that they are pretty busy so I had to schedule it out 3 weeks. The said they would call/email me in advance so I knew when they would be coming out, but I didn't hear from them. I called them the morning of service and was given the drivers cell number and we discussed the timeframe. He called me later during the day to confirm the time and showed up within the time he had given me. He was very quick and polite. I felt very comfortable having him in my home. Overall it was a great experience! Portland, OR (Clackamas County)