The Milgard Service Team continues to be outstanding supporting the 15 year old Tuscany windows in our home. Easy to schedule service. No questions asked. Service Team arrives on time and solves problems quickly the first time. No call backs necessary. Thank you for taking care of us Milgard. I know this probably sounds like written by a marketing person but I am a real customer. Jacumba, CA (San Diego County)
2 milgard techs showed up a day early as they had an opening. After asking the trouble they went right to the repair. All fixed and completed in 1/2 hour. Excellent service and warranty. Phoenix, AZ (Maricopa County)
We need to repair one of our shattered interior window panes. I was impressed by their professionalism and quality of work throughout the entire process from the person taking the initial call to the technician repairing the window. Thank you Milgard for a job very well done. Englewood, CO (Arapahoe County)
Vitaly arrived proptly at the start of the service wndow provided by phone several days prior. He was in and out with his warranty swap in 5 mnutes! San Diego, CA (San Diego County)
windows and sliding door are beautiful and easy to open/close
Review By Fortune
Lighthouse Windows in Santa Cruz assisted in selecting the windows and sliding door. Their team was professional, courteous and accommodating. My installation required some retrofitting of framing and they didi a beautiful job. Ben Lomond, CA (Santa Cruz County)
The tech replaced the window that had fogged very quickly and cleanly. We had a new Milgard patio door installed that morning and I had a couple of questions that hadn't come up during installation..the tech answered them satisfactorily. Everson, WA (Whatcom County)
Milgard and 1stwindows are second to none in their Customer Service and commitment to their warranty. I am a person that likes to be a \loyal customer\". If you have a good product, stand behind it and deliver great service; you have earned my business for life! That is Milgard Windows! They are a pleasure to do business with and their services is superior. There is a lot of competition out there with products and their product is top notch. What gives them the edge in the industry is their continued, consistent, superior customer service! Prompt, professional and committed to customer satisfaction! " San Diego, CA (San Diego County)
The Milgard employees showed up right on time . Had our problem fixed in know time at all. very professonel. Thank You Marysville, WA (Snohomish County)
The technicians called us with their approximate arrival time, they arrived as scheduled, and got right to work. They were both clean, well-dressed, gentlemen who knew their job well. They were in our home less than hour and in that short time were able to get the huge cloudy trapezoid and double casement ultra windows out and the new clear one in place. They moved our furniture back into place, and headed out to their next job. We were very impressed to say the least. We will not hesitate to contact Milgard if needed in the future and will definitely recommend Milgard windows to anyone trying to make a decision about purchasing. Long Beach, CA (Los Angeles County)
Only negative in the whole process was the original date the phone rep gave me to have someone come and fix the leaky window. It would have been two months before anyone showed up. I said not acceptable and she changed it to one month. I was a general contractor and if a client had called me with a new window leaking during an el nino rain I would have had someone there that day. It all worked out luckily. Vallejo, CA (Solano County)