Had a slight mixup on the scheduling, but service guys were friendly and called to let me know they were running late. Courteous and replaced the ultra fiberglass winodws carefully. Would recommend them. Phoenix, AZ (Maricopa County)
I love the fact that Milgard honored their guarantee of life time warranty! After seversl years of living in our home, one of the Milgard Trinsic Windows seals broke and condensation appeared between the window pains. I called Milgard and the replacement of the window was completed and I am a very happy and satisfied customer! Thanks Milgard for your prompt attention to my issue. Oakley, CA (Contra Costa County)
This is the third time I've used this service and each time the tech(s) showed up within the window committed. We've come to expect this window to be BS, but not with Milgard. The techs know what to do and do it quickly and completely. They were in and out in less than 30 min. Arbuckle, CA (Colusa County)
Milgard quickly solved our problem - some mildew between the panes of a trinsic window & replaced it - no problems & quickly! Portland, OR (Clackamas County)
The service was excellent. The technician arrived promptly, finished quickly, and was very courteous and professional. It is such a pleasure to find this kind of excellent service in this day and age of frequently sloppy, and indifferent service! Fountain Valley, CA (Orange County)
We bought our Milgard Windows 7 years ago from 1stWindows.com and they set up our warranty service call. Recently we have had two things break. The first was a latch on a horizontal window the second time it was the mechanism that holds up the lower window in a single hung window. The latch broke because the window was shut hard one too many times. The single hung broke because I made my wife mad one too many times. On both occasions the service was simply outstanding! The technician came when he said he would, he was very professional and fast. No hoops to jump through, no hassles, it's amazing Mission Viejo, CA (Orange County)
Our tech was awesome. I asked why we may have had so many issues with the seal and streaking between the panes. He asked what year they were installed and I couldn't remember exactly. He checked the serial number and said 2010 was a year with problems with the seal. he took the initiative to check all the windows and found additional panesthat needed replacement. He measured them and said he would handle the order. Other than the streaking between the double panes we are extremely pleased with the way The Milgard windows have made the home quieter and warmer. Thanks Morristown, AZ (Yavapai County)