Both techs were very pleasant, on time and professional. They completed the repair quickly and expertly. I thought it would a difficult thing to fix because its a Milgard Ultra Fiberglass arched window. Thank you for your great service. Oxnard, CA (Ventura County)
Milgard windows definitely stands behind their products. I was in the process of preparing my home to sell when I discovered a window with a failed seal. When I requested the service I knew that the house might close and be under new ownership at the time of service. When I explained this to Milgard's service department, they told me they would honor my original owner's warranty. Very impressive. Prescott Valley, AZ (Yavapai County)
Milgard replacement window process was exceptional and professional. It took very little time to get the problem corrected. The technician was very skilled and courteous in his approach to the issues at hand and dealt with them promptly and efficiently. Tempe, AZ (Maricopa County)
Little disappointed with the timing. I live about an hour east of San Francisco so it gets pretty dang hot in summer and my Milgard windows were installed in October when it is very mild and comfortable so they have not been greatly tested; have been a couple of warm days, there was a difference, come on winter and summer! My house is between 106 and 110 years old so I chose double hung in keeping with the era; I do actually open the upper windows. There is design feature that I was not aware of; the lifters are at the top of each window so opening and closing is a little different than the old original windows. I was told that using the upper window would be difficult since the top of the window is nearly 8' above the floor. So far this has not been too bad, especially if not closed quite all the way, since I just go between the two windows and pull down like I use to. Having double hung, however, does not leave much room to grip, so a nice feature there perhaps would be a small embedded handle. San Francisco, CA (San Francisco County)
The service tech was awesome! Very professional and fast and thorough. The but is in regards to the fact that I needed service at all. Of the 3 Milgard vented windows in my order, only 1 was built correctly at the factory. The factory shipped me two new windows in 7 days Pahrump, NV (Nye County)
I don't know how it could have been done any better. Great service from start to finish. I will highly recommend them for sure. Yachats, OR (Lane County)
I am overall very pleased with the Milgard service. The technician sent Tim was excellent. He was super skilled, on time, clean, great personality and fixed everything really fast and perfectly.Thank you Tim for your incredible work, promptness and professional work! I am forever grateful! One lady in the Sacramento office plus her manager were above and beyond to help me out. I super appreciate it ladies and i am extending my thanks and gratefulness. San Francisco, CA (San Francisco County)
The Milgard tech was great. He knew what he was doing and was very helpfu. He was great!!!!Thank you for this service. The windows needed what he did to work well and some things were missing and he saw it and fixed the problems. The windows work perfectly now. San Diego, CA (San Diego County)