We had moisture issues with two of our Milgard windows. Not only were they placed quickly but the service technician identified two others we were not aware of. Danville, CA (Contra Costa County)
There needs to be more guys like the tech who came out from Milgard windows. Very personable and professional. I'd recommend Milgard in a heartbeat.Bill Tucson, AZ (Pima County)
We live in Northwest Washington and have Milgard Style Line windows on entire home installed in 2003. We had a failure of insulating glass on large fixed window and called in the service request with measurements. On initial service call it was discovered that size was too small so service was immediately rescheduled. On day of service we received a call that replacement window was broken during loading and that rescheduling for service would be expedited. No charge service was confirmed less than two weeks later and the installation went perfectly at the end of an infrequent snow event in our area. Installers Guillermo and Chris completed the installation with the utmost efficiency and professionalism. They receive a 10 rating on the 10 scale for the work. Thank you Guillermo, Chris and Milgard Customer Service. ;-) Port Townsend, WA (Jefferson County)
You are very lucky to be able to find and hire such excellent help. Our Milgard technician was professional in every way and has a great customer service attitude. Congratulations. Brea, CA (Orange County)
We've had our Milgard windows for almost 15 years with no problems. One window developed a shadow so I requested a repair. I made my request on your website with followup via email. Although the first visit failed because of a size error, the second visit fixed the window in 15 minutes. Great warranty, great service. I'm so happy I chose Milgard. Portland, OR (Clackamas County)
Excellent service at every stage; fully satisfied.
Review By RFK1940
Replaced all our windows with Milgard vinyl replacement windows in Fall, 2015. Very happy with them.Have had to make a couple of calls for minor warranty repair/adjustments since then and have always been very satisfied. Called again July, 2025.As before, Milgard found my file, confirmed the warranty coverage, scheduled a technician. He arrived today...even a little early... and got the job done in less than 30 minutes. Have been satisfied at every step; every time.Thanks! Tempe, AZ (Maricopa County)
It took a while to get a scheduled appointment, but the technician was excellent and gave me maintenance tips for my style line windows. Silverdale, WA (Kitsap County)
Prompt arrival of technician. Polite, professional, and answered all my questions. Took time to explain what he was doing. Also, explained how to get faster service in the future by explaining how the serial number within the Milgard windows helps MG know exactly which window is having an issue. Thanks! A+ Lincoln City, OR (Lincoln County)