I appreciate the quick and courteous service as received in re-keying all of our new doors the same! Tech handled very professionally! Hickman, CA (Stanislaus County)
Easy is the best way to describe the service.We have been in our house for over 9 years and there were water streak marks on the backyard door. I figured it was worth a shot calling Milgard for fixing the issue.The call took less than 5 minutes, the lady on the phone was very polite and within 5 minutes we had the service scheduled to replace the door.... easy.The technician was on time and very professional, took him about 15 minutes to do the job...easy.No hassle at all, I am very impressed with the service and professionalism of Milgard. Sammamish, WA (King County)
Tom Dobbs, the service technician, went above and beyond to provide quality warranty service and installation for our milgard windows! He was very professional, timely, knowledgable and easy to work with. Tom was able to answer any questions I had, and he was willing to look over all of our windows just in case any other windows were starting to fail and would need replacing. I am so pleased with Milgard Windows and their warranty program! Thank you for providing quality service and a quality product! Florence, MT (Ravalli County)
I was very pleased with the service I have received. The warranty Milgard provides is clearly the best. On numerous projects, I have and would again purchase and install Milgard doors and windows. Thanks again for your prompt service. Pala, CA (San Diego County)
The gentlemen were prompt and efficient. I don't think the service took over 15 minutes from the time they arrived. Very pleased with Milgard Ultra product and service. Huntington Beach, CA (Orange County)
The service we received was prompt. We appreciated the email reminder for our window repair, and that it included the time frame as well as the name and photo of the installer. The installer was courteous and able to complete the work in a short amount of time. We are very happy that we chose Milgard Windows for our home as this is the second time a window pane had a problem. They stand behind their product! Salem, OR (Marion County)
The best experience EVER with a home improvement product. We gutted our house and have rebuilt it from inside out, Milgard and 1stWindows has been the best experience of the entire process. Thank You! Los Angeles, CA (Los Angeles County)
My only problem was with the wait times when you call the service office, I was on hold over a half hour on two different occasions when trying to talk to a rep about my appointment.My advice is don't miss the initial call to decide your appointment time because you'll wait a half hour on hold to resolve nothing and end up with the time your allotted no matter how inconvenient. Soquel, CA (Santa Cruz County)