I had to call Milgard twice to get someone to respond to my initial call. However, once contact was made, the arrangement for the service call and the service call was excellent. The technician knew exactly what the problem was and quickly replace the broken part. Thanks for your excellent in-home service. Sacramento, CA (Sacramento County)
The rep was on time, professional, and skilled. Thank you.We can recommend your product because of the service like this technician. Point Mugu Nawc, CA (Ventura County)
We had one of our Milgard double-pane windows develop a problem. There was a discoloration between the panes. I used the online form to submit a claim. I was contacted the next day and we set up an appointment. The service tech was punctual and did a great job. Mammoth Lakes, CA (Mono County)
The staff at Milgard was beyond impressive. They truly stand behind their products and we would not buy any other brand of window. They make being a customer very easy! Hillsboro, OR (Washington County)
Only complaint is that it takes about a month to get a window replacement service date from the time of the initial call for service. Otherwise, great service and warranty. Garden Valley, CA (El Dorado County)
I wish all product warranty repairs were done this simply and professionally. The Milgard service teach was extremely fast but careful, neat and effective at solving the problem. No mess to clean afterwards. It was very good. Huntington Beach, CA (Orange County)
The actual service in our building was quick & well-done. However, I tried several times last summer to get this taken care of & it was difficult to get it done. I tried again a few weeks ago, and it was taken care of within a month. Thank you! Corvallis, OR (Benton County)