Replacement of a recently installed window that had a small crack in the stationary glass was done promptly. The whole process from the initial phone call from Milgard to schedule the replacement to the arrival of Tom was handled courteously and professionally. He arrived on time, replaced the glass quickly, cleaned up the area and even worked around a blind and heavy piece of furniture that we had not realized we should have removed. We love our Milgard windows and are glad to know the customer service matches the quality of the product! Kingston, WA (Kitsap County)
The young man was very helpful in answering my questions. He did a very good job fixing our French doors. He explained what he could do and couldn't and I was very pleased with his work. Very professional! Ron Smith Show Low, AZ (Navajo County)
You are the best company in the world to deal with. You have helped me with my home for 25 years. I am purchasing another home that needs new windows and I will only by Milgard. Thank youMary Moore Moss Beach, CA (San Mateo County)
We had 9 new Milgard windows put in our 100 year old house. The windows are wonderful in that they do not look out of place in design or color. Milgard's Service was very professional and an attentive to details. They were meticulous about working and cleaning the area around each window completely. When we asked to have a window replaces for slight scratches, it was an easy exchange, without any question, Milgard followed up.I would recommend using Milgard for replacing windows in any home. Darrington, WA (Snohomish County)
When one of my windows appeared to fail recently, I was not looking forward to dealing with having it replaced. What a pleasure it was to deal with Milgard! From the intial phone call to the techs who did the actual window replacement, everyone was pleasant and efficient. The experience exceeded my expectations. Sacramento, CA (Sacramento County)
these windows are great. I got shipped 2 of the wrong obscuring but I wound up liking them better hahaha. great product for the price La Honda, CA (San Mateo County)
The service technician corrected the issue promptly, answered all questions respectfully, and displayed professional courtesy. Anaheim, CA (Orange County)
I was told to expect the service techs between 3 and 5 pm. They arrived before 3:30 and completed the job in 10-15 minutes. Because the windows contain easily identifiable serial numbers, I had provided that detail to Milgard before they arrived and the techs were able to fix the window in one visit. Excellent! Waddell, AZ (Maricopa County)
Jaime and Ray are very professional; they diagnosed the problem, answered our questions, proceeded to work right away and finished installing new glass promptly. I'm very glad that we own Milgard Windows. Villa Grande, CA (Sonoma County)