Had a window that was failing. Called MIlgard and scheduled a tech to come and change it out..it was about a 5 week wait for an available appointment. But no big deal. They are a wonderful company and I didn't mind waiting since I knew it was going to be done right.Tech called 15 minutes out, showed up and installed it. Was here all of about 10 minutes. Nice man. No problems. Love Milgard. Gig Harbor, WA (Pierce County)
Dependable, knowledgeable staff who do their jobs well.
Review By Jettyhouse
We had a problem with weep hole inserts failing with our Milgard Tuscany patio doors. We thought one of the windows was leaking; in fact, just a faulty weep hole insert. The service technician replaced the faulty part and brought several more weep hole inserts so we can inspect and replace all that need it. Once again, Milgard demonstrates through their actions and response that customers are important and that they stand behind their products. Thank you! Rodeo, CA (Contra Costa County)
We know the milgard product is great and of course the lifetime warranty is above reproach. The professionalism of your employees who serviced us was excellent. Jim & Judy Ogle Castle Rock, CO (Douglas County)
One of our window lost its seal. One phone call and it was all taken care of, promptly and hassle free. The tech was excellent in his knowledge and ability. I wish all service company's would respond in this manner. Gladstone, OR (Clackamas County)
Service is excellent. It’s scheduled ahead of time; confirmation is sent a few days ahead with the exact time window for the work, it’s done promptly when promised in a very professional manner. The service professional is very careful of our furniture, cleans up the work area and leaves everything in excellent condition. I have always been a Milgard customer due to the high quality products. I seldom ever have any issues but am very glad that when I do they are fixed without question in the highest quality manner. Cannon Beach, OR (Clatsop County)
My window had condensation between the panes, and it turned out to be a defect. The service was excellent - workers came and switched them out in about 15 minutes. Highly recommended! Woodland Hills, CA (Los Angeles County)
I'm a contractor and have been installing windows and doors for 18 years and have seen many products. I have been completely satisfied with ease of installation and quality of Milgard Products. I will only install their products and buy them from 1stWindows. I highly recommend both of them. I have used Milgard's customer service on installation issues and response was outstanding. Seattle, WA (King County)