I had all Milgard replacement for my windows and sliding patio door installed in my home 21 years ago. When the plastic part of the sliding patio screen latch finally broke, I tried to find a part at all the home stores, but ended up returning 5 different ones. I contacted Milgard via the website and was thrilled when I came home to a message from Sarah that they were sending me out a replacement compatible latch for my screen door. (the style is obsolete, and it is NOT under warranty) Today it arrived, and I once again have a locking patio screen door which my dog cannot nose open using the pet-guard I had to install several years ago. Thanks for going above and beyond when it comes to standing behind your products! Tucson, AZ (Pima County)
I am very happy with the Milgard windows I have throughout my home. However, one of the patio doors became compromised. I contacted Milgard and they were out within 3 weeks. Bandon, OR (Coos County)
I have always been a little skeptical of warranty work. Especially when a problem surfaces after a decade, but nine years after the install, Milgard windows honored and quickly repaired one bad window seal. Good product. Good company. Mammoth Lakes, CA (Mono County)
We bought 20+ Milgard windows from 1stWindows. 3 of them were in need of tuning and small repairs. I called 1stWindows and they set up with support with Joseph who was very nice. Everything was top notch - scheduling, technicians and results. San Diego, CA (San Diego County)
Arturo and Ruben were friendly, professional and courteous in replacing the hinges on one of my French doors so that they could close and lock property. Thornton, CO (Adams County)
Most excellent job replacing/servicing our Milgard windows. Your company makes an excellent product and backs it up with top notch service. I'll always buy Milgard. Dunlap, CA (Fresno County)
It's important that after one makes an expensive purchase of windows and doors, one can depend on the warranty behind the product. Milgard fixes any problems or defects one may encounter afterwards, without cost or hassle. Riverside, CA (Riverside County)
The service Tech was very prompt and he was so helpful. Gave us some great tips on how to care for our new windowsThank you Poway, CA (San Diego County)