I had a window that failed and needed to be replaced. They did not hesitate to validate the warranty and scheduled an appointment right there. They emailed the notification 2 days prior to the appointment and the service tech called about 20 minutes before coming over. To me, this is really caring about the customer. Thanks Milgard. Manson, WA (Chelan County)
We have been very satisfied with both the easy of installation (I installed them myself). We bought them from 1stwindows and the quality of the windows. Denver, CO (Adams County)
Once I was connected with a Milgard representative, the service and communication was great! They were able to detect what the issue was, set up an appointment and follow through as promised. In addition, we had a unique situation regarding the timing of the service and the closing of our home sale and they were able to accommodate us with an email that allowed the buyer to feel comfortable with future repair ability. Thank you Waldport, OR (Lincoln County)
Excellent warranty service and highly professional installation
Review By Xnan
Impressive lifetime warranty on Milgard Style Line Vinyl Windows, all three of which had failed seals (but were not leaking) after 13 years. But Milgard delivered on its promise and replaced all three of them within 6 weeks of initiating my warranty repair claim via telephone. The two 2-man installation teams were extremely professional! Kingman, AZ (Mohave County)
From the minute I called and talked to Cyndi she took great care to get everything taken care of. Jorge was our tech and he was very polite and courteous and so quick in the replacement of our window. We were very happy with Milgard. San Diego, CA (San Diego County)
We were very pleased with the professionalism and workmanship provided by the Milgard employees. They replaced several windows in our home which included a style line hexagon which I thought was going to be an issue. They did a great job of communicating prior to the appointment and then performed in expedient fashion when on site for the replacement. Silver Creek, WA (Lewis County)
Customer service was great. Furthermore the technician that came to our house for the FREE window repair was such a nice guy and seemed to be very proud to represent Milgard. I wish I could remember his name. Milgard is truly a fine company to work with Thank You Paul W. Henderson, NV (Clark County)
When shopping for windows 1stwindows sold me on the advantages of Milgard Windows. I'm still amazed at how fantastic Milgard's service is. This company goes above and beyond what should ever be expected. I don't think I've ever experienced the kind of excellence that this company offers. Thank You! San Jose, CA (Santa Clara County)