I just had a couple of windows serviced and I'm really happy with the service. The team who came was great -- the main guy showed me how to lubricate my windows, which was something I did not know about! It was clear he knew what he was doing. Everything works good and looks good now. I appreciate that Milguard honors their warranty with excellent service. Modesto, CA (Stanislaus County)
Repairman was professional but the 3 windows purchased were sent with defective locks...Poor quality for a company with such good reputation. Olympia, WA (Thurston County)
Great service. From scheduling to fixing the window, excellent.
Review By EdUSN1
Customer service, appt. scheduling, guys that come out to look at the windows to determine if it's warranty repair, and the guys that actually did the repair on my windows, all were excellent. Good communication after the appointment is set. E-mails, reminder calls. Service techs even gave me a courtesy call saying they were running a little behind schedule due to ferry delays. They finished replacing the defective window glass on two windows in about an hour . One of them was a huge living room window. I was impressed by their proficiency. Great job all around. I am really glad I went with the Milgard Style Line single hung windows. Thanks A lot. Thousand Oaks, CA (Ventura County)
The Milgard service technician completed the replacement of 5 - 21\ x 21\" Tuscany windows in a timely and efficient manner. He was courteous and professional in his work. " Sedona, AZ (Yavapai County)
Our service guy went above and beyond getting our style line single hungreplaced. We were very pleased with theprofessional way he went about his work. Very knowledgeable. Bruce & Karen Redmond, WA (King County)
There was a bit of confusion and delay with email, but overall excellent service. Service person Todd was great - took him time to explain things, but worked very quickly to fix the problem. I'm sold on Milgard Style Line windows, and highly recommend them (and Todd). Conconully, WA (Okanogan County)
We purchased a whole house package of Milgard Style Line windows from 1stwindows online. They were the best price and I got 5 quotes. Great price and service. I appreciated the phone call while on the delivery truck was on the way to the house and I appreciated the positive attitude Boring, OR (Clackamas County)
I had two sliding patio doors that were suffering from moisture between the panes. I submitted and email via the Milgard website which received a timely response for some additional information. Upon my return email an appointment was set for replacement. I received an appointment conformation before the set date. The tech arrived timely and quickly made the necessary replacement and repairs. I am very happy with Milgard and their warranty to replace windows that are 12 years old! Happy Valley, OR (Clackamas County)
One problem that we had was that the original measurements of our large windows was not correct. Thus, it had to be reordered and rescheduled, which took longer, but was resolved. The crew that put our three windows in was amazing. Very professional and enjoyable and very neat and clean.Thanks. Salem, OR (Marion County)