The service person called to let me know when he would arrive. Upon arrival, he presented a courteous, professional appearance. He quickly replaced the window, told me what he had done, and if we had any more problems, please call Milgard and they would attend to it. I was completely satisfied with the service I received. Tacoma, WA (Pierce County)
As always, Migard has lived up to its service warranties. We have chosen Milgar d Widows for various home improve and new construction projects for
Review By debby
for over 25 years. Your companies milgard windows & 1stwindows ares great and the onsite service people are great and represent the company well. Milgard tech mentioned that he would not want to work for any other company. It means a lot when the employees are proud of the guarantees that the company makes and they have no doubts that the company will stand behind there product. Los Angeles, CA (Los Angeles County)
The Milgard Windows service technician was very knowledgable and skilled, and took care of the problem efficiently. Thank you, Seattle, WA (King County)
Great service department in Washington and in Hawaii
Review By Sallymae
We live in Washington and bought our entire Milgard Windows & Doors package online at 1stwindows.com. 1stwindows really came through for us regarding our Trinsic sliding door door service. We heard good things about them on the island. The Milgard service department was outstanding and very helpful! Lynnwood, WA (Snohomish County)
Enough cannot be said about the quality of the product and the customer/professionalism relationship of Milgard Windows in Santa Barbara. The Service Reps arrived when promised and performed their work expeditiously. Total professionals. I now have 15 beautiful windows of four sizes. Santa Barbara, CA (Santa Barbara County)
We lived with our foggy Milgard Style Line windows for 7 years. I ran into a friend and they told me that Milgard windows have a lifetime warranty. I called the company expecting a hassle. I was promptly transferred to the service department where a girl apologized because they could not get someone out to our house for 2 weeks to take the measurements. I laughed because we'd already lived with the windows for 7 years so what was two more weeks. A service technician by the name of Juan came out two weeks later measured all of our windows about 10 days later he came back with another tech named Tim and installed all of our new windows. They were in and out in less than 2. Our windows look fabulous. He said if we ever had another problem to call Promptly and they would come out again. What a wonderful experience and I love our new windows. Portland, OR (Clackamas County)
Wow- This was a big job, replacing many milgard windows of different sizes and types. I was expecting them to replace our 10-year old faulty e-glass windows begrudgingly, since they guarantee the replacing at their own expense. But the service coordinator over the phone was incredibly helpful, knowledgeable, and courteous. The technicians were right on time, and did their job with efficiency and care. Our house looks brand new! They fixed all our old springs too, and everything works so smoothly. They really do stand behind their guarantee. I am so impressed! San Jose, CA (Santa Clara County)
We were very satisfied with Milgards service when they replaced 2 of our Tuscany windows. It was done in a professional and timely manner. Fallon, NV (Churchill County)