Milgard's warranty support is first class. And Ed and Alex who preformed the replacements were very personable, professional and efficient! Great job. Deane Lake Forest, CA (Orange County)
We didn't actually get to experience Milgard's window replacement warranty because it turned out not all the windows in our home are Milgard. The service person showed us how to differentiate Milgard and non-Milgard. We asked about replacing our non-Milgard with Milgards but he advised us that would be too complex/expensive and advised us on how to go about getting the non-Milgard windows replaced. He was so helpful that my husband, who is not easily impressed, wanted to change all the windows on our South Carolina home to Milgard. Sadly, Milgard isn't available in that State. Toledo, OR (Lincoln County)
Really appreciate the professional service. Milgard showed up exactly when they said they would. Very curteous, job well Glen Ellen, CA (Sonoma County) done.
We have two Milgard Ultra awning windows installed years ago, that were not functioning; the larger one could not be opened without it nearly falling out, and the smaller on was OK if we pushed in the rod to keep it up. We called Milgard after being told by a local window repair provider, that our windows were guaranteed for life. We had an appointment set up for early August but received a call that our service date was moved up to July 18th. Received not only a phone call to confirm but also an email with the picture of the service person! He was on time, and fixed both windows in hardly any time. Courteous and professional. We are so happy with our repairs, and now we can open our windows to let in summer breezes to cool our home. Mission Viejo, CA (Orange County)
The Milgard service tech arrived on time and with the proper window ready to install. We assumed the visit would be an assessment call, but new window was installed in 20 minutes. No questions asked.We also appreciated the reminder emails and call nailing down the specific timeframe tech would arrive.Job done! We have a clean view to our garden!! Thank you. Cashmere, WA (Chelan County)
Not much to say other than they are top drawer and support their product without exception. Service tech was on time and professional. Overall very pleased. Taylor, AZ (Navajo County)
We had a window that would not come out of the sash to clean. The representative on the phone was very thorough with her questions on what was wrong, what had we tried. Ordered a part for us to fix it ourselves. Then a tech called us and said he would come fix it for us. He was very good about calling us to let us know when he could come. Great communication from Leo!!! Elaine Greenhaw Grass Valley, CA (Nevada County)
I had some windows that fogged inside between the glass the service person on the phone was outstanding we went from Window to window took the #'s Paul came out to my house he was very nice, professional changed out the windows asked me if i have any questions thanked me for purchasing Milgard the service call was outstanding! Long Beach, CA (Los Angeles County)
The gentleman from Milgard Windows that was here was very Friendly and professional. I asked him questions, and he gladly responded. If I need future windows replaced, I hope he is the person who will be replacing them. Thanks! Woodland Park, CO (Teller County)