Based on numerous prior experiences of waiting forever for Sunriver contractors to actually show up I was pleasantly surprised by the Milgard Service Tech - he was here on time on the day requested and finished up quickly and professionally - very happy. Rancho Cucamonga, CA (San Bernardino County)
The Milgard Life Time Warranty is the best in the business. What a feeling of security, knowing Milgard stands behind every window in my house, should it ever fail. The technician was so prompt and professional. From the first call to report the problem, to the followup emails and post cards from Milgard scheduling the service, I know I was receiving the valuable service and attention I was promised. Thank you Milgard for your great product and amazing customer service and and repair. Ontario, CA (San Bernardino County)
We had a broken seal on one of our Milgard windows. The tech came out and did a terrific job. Very pleased with his work. The only downside to Milgard was it took six weeks for us to get an appointment after we made the initial phone call. But all turned out well. San Dimas, CA (Los Angeles County)
Even though we had to wait nearly a month for the replacement windows from the day of our initial call, Vitaly came as promised, on time, and was very efficient with his time. Wonderful customer service. Alhambra, CA (Los Angeles County)
I was very pleased with the warranty visit from Milgard. The two-person work crew was prompt and courteous. They were friendly and communicated well. It was clear that they knew what they were doing. Rather than just fix the problem, they took the time to explain the cause and how I might avoid it in the future. I felt that they enjoyed their work and put forth a good effort to make this a positive experience for the customer. It is clear to me that Milgard understands the high value of good service in promoting their brand. Keep up the good work! Mountain View, CA (Santa Clara County)
The staff are friendly and easy to communicate with. The appointment was made just by calling and it's them who will do the follow up and remind the customer. I was sent an email with picture of the person who is going to the the service for security reason. The service person (Jorge) is well experienced, very professional and highly knowledgeable.Milgard is highly recommended. Hayward, CA (Alameda County)
It took the gentleman about 15 minutes to change out my upstairs window that was fogging. He was very professional. The Milgard people were very helpful in scheduling an appointment that worked with my busy schedule. Very satisfied. Thank you! Costa Mesa, CA (Orange County)
Mark and Alex were just fantastic you have a great team. They know there job and do it with a humble attitude. I would recommend Milgard for the product and the service it is one thing to sell a great product, most companies send you on a wild goose chase when you have problem not Milgard, they take care of you.Terry Mcintire Auburn, WA (King County)