The service was fast, professional, and courteous.
Review By Rasha
I needed a window replaced and called for service. Several days later I was given a 2 hour window when the person would show. He was actually early. When he entered my home, he removed his shoes without being asked. He removed the bad window, put on cotton gloves and replaced the glass and then the window. Total time was less than 15 minutes. The rep was courteous and very efficient and professional. I would not hesitate to recommend Milgard. Their service dept is first rate. Manzanita, OR, USA
Service men were prompt, knowledgeable, and professional!. They repaired the glass my Milgard Style Line sliding window below fixed. They were on time and done in less than one hour. Citrus Heights, CA, USA
The installers were quick and efficient, no problems there. Customer service was good. The only negative is the long appointment wait time, it took 3 months to get an install date! There seems to be a lack of Milgard techs/office in my area (Orange County) the techs had to come from Temecula - that's over 70 miles away, to me, a big company such as this should have more area representatives.
The service department followed through with scheduled delivery time. The technician was on time and professional. The problem was resolved in a timely manner. Gig Harbor, WA
Excellent product quality and outstanding customer service
Review By Felton
Customer Service was excellent from Service Rep on the phone through the Service Tech that performed the installation work in my home. The Service Tech was actually 1 hour earlier than scheduled which worked out perfect for all involved. Service was prompt, professional, and the quality of work was excellent.
I was impressed with Tanya's response and accommodation via online service. She answered all my questions and set up appointment for service technician. Steve the technician not only replaced window but also fixed some other issues I had with springs in other windows. He also adjusted my sliding screen door.It all works beautifully now. I am very pleased with the service and work performed.Thank you!Wendy Strategos Tigard, OR, USA
The initial service call was to replace three windows but the service tech only had one of the windows on the truck when he arrived. I had to wait an additional month for the remaining two windows to be replaced. In spite of the delay, I was very satisfied with the job the service techs did in the two visits to replace the windows. Very good service!