I had an issue with my casement Window. This ended up causing me to miss a day of work. Milgard had Saturday appointments but I really didn't want to wait the extra time. The tech came on time and did the repair in just under an hour. The guy was really fast and clean. I bought my windows online from 1stWindows and the one thing that they had me change was to add breather tubes to compensate for the altitude. You dont want your windows to be like that bag of chips that you brought up the mountain they said that want to burst open. I mention this because Milgard did check that I had these in the order or the warranty would have been void. Lake Arrowhead, CA (San Bernardino County)
Milgard Tech was on time, quick and friendly. Overall service was good. Not to pleased on how long it took to return my call after placing online service ticket. I had to make a follow up phone call to get someone out to my house. At the end they fixed my glass. Thank you Whittier, Ca (Los Angeles County)
The service tech did say that the window he replaced had been installed improperly by our contractor. There were 4 windows installed and 2 doors the last time I am hoping that the rest were installed properly. The issue at hand was a door. However with with their commitment to service I know that if they were not they will immediately rectify any issues we have. We would buy them again. Indio, California (Riverside County)
We had some failed window glass and with Milgard's guarantee, no issue. The installers were very professional and took great care of our home during the installation. Los Angels, CA (Los Angeles County)
I had 2 milgard windows that needed to be replaced due to fogging up. I bought them 5 years ago. The technician that responded was Hector and he was very professional and quite knowledgeable. One of the windows was sized incorrectly and he made sure to re-order and get it fixed right away. Thanks for the excellent service. Los Angeles, CA (Los Angeles County)
From the setting the appointment with Milgard Windows to having the job complete was great. Fonzo the tech was polite, fast, clean and friendly. I'm very happy I with my windows! Santa Clarita, CA (Los Angeles County)
I purchased a home in Mammoth that was a total fixer upper. I needed to save money because we were way over budget. I bought my window package from these guys. My order was mostly sliding and a couple of patio doors. I chose the Tuscany series . Process was easy and went over passive solar so i get a little heat through my windows in the winter but block much of the heat in the summer. Even went over the exposure to the sun and which way they were facing. Very Pleased. Mammoth, CA (Mono County)
From my initial contact with Customer service whom started to see how she could help to resolve my issue. And setting up a tech to fix the problem. Plus the tech contacting me when he was going to show up and replacing the window. I would say I give Milgard 5 stars for standing behind there product and the people that make it happen. Thank you again. Torrance, CA (Los Angeles County)
Milgard Windows service guy was very prompt, courteous, and professional.
Review By maryA
Service representative was helpful, accommodating, and pleasant when fixing my Milgard Trinsic Picture Window. The in-home service technicians were prompt, courteous, and efficient. I am very pleased with the service. I would not hesitate to recommend. Yucaipa, CA, (San Bernardino County)
Milgard Windows Completed as service as expected expected
Review By Kadencesigns
Milgard Windows scheduler called and left a message with that the appointment time for the tech to be onsite would be 5:30-7:30 pm CST. The tech called on the appropriate day to see if we were available earlier than our 3:00-5:00 appointment, since he had morning cancelations. There was clearly a difference in the two times. We were able to make arrangements to meet him at 3:00, so all was well. He was outstanding. Attention needs to be paid to the scheduling dept. We bought our Milgard at 1stWindows & they set up the original service request and was very helpful. Sacramento, CA (Sacramento County)