Milgard Windows in San Bernardino, CAWho to trust Architectural Detail Warranties |
Exemplary service!
The technician was on time and very professional. He managed to fix my problem within 5 minutes which was amazing to me. I have had Milgard windows for years and have always been impressed with the quality of service as well as the ease of making an appointment that fits with my schedule. Great customer service.
The service and warranty are great. Tye called in advance and arrived promptly. The wait from initial call until the service was worth the wait.
Balance Rod Replacement
There was a problem with balance rods on one window. The day after we called a service man came and replaced the rods. Excellent response. In addition to that, The phone contact arranged to replace all the rest of the balance rods in our home. Double excellent response. Milguard should be complemented for rapid response and their integrity to support their product even after 9 years.Thank you MilguardStan
Excellent response and work
Excellent response and work...from the call to Milgard to report the problem with our sliders to the service technicians doing the work. We had two sliders that had problems between the outside and inside glass. We were not looking forward to calling and fighting with the manufacturer to get them replaced. To our surprise, from our call to report the problem to getting the glass replaced it has been a pleasurable surprise. Phone calls to remind us of the appointment to the technicians being on time...makes it an easy decision to recommend Milgard to friends and we will buy Milgard again for sure.
So Glad We Chose Milgard!
We are so glad that we had Milgard windows installed throughout our home! We had a spontaneous shattering of the inside glass of our double-pane sliding glass door and Milgard replaced the glass without charge! We're so thankful that Milgard honored their Lifetime Warranty! Their Customer Service is awesome! I was contacted promptly by e-mail and telephone to keep me posted regarding my service request and appointment. The service technician, Jose, was courteous and professional. He replaced the glass quickly and vacuumed up all the broken glass! Thank You, Jose! Thank You, Milgard!
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