Milgard Windows in Portland, ORFrame Material Window Design and Style Privacy |
Great service as usual
Milgard's "Full Lifetime Warranty" means exactly what it says. Since we bought our new house in 2003, we've had to contact Milgard several times for minor problems, such as an air leak between the double panes on a few windows or a broken slide mechanism. Each time we called for service, we were given a convenient appointment, the service tech arrived right on time, and the problems were quickly and expertly fixed ... all at no charge. Doesn't get any better than that!
Wonderful Service
Our technician was very professional and efficient. He had a mess to clean up and was very careful with his disposal of the broken glass. I would highly recommend your company.
3rd time is the charm
My window failed and had to be replaced. Third one this year.
The video on YouTube about where to find the registration number didn't apply to my type of window, and the rep I spoke to had no idea where to find it. So I did the best I could. I actually tried to get them to send a rep to double check me when someone was already in the area, but they said no. I was off by 1/8". We ordered the window and they said it would be a couple of months. Fine.
The guys who came out tried their best, but it wouldn't fit. They showed me where to look for the number inside the frame, though, and then they measured it themselves. 6 or 8 weeks later, crew #2 showed up and that window was 10 inches too big (!!) So back again it goes. Another couple of months and finally, I have the replacement window. Good thing it was just a bathroom window and nothing critical.
In home tech was great!
He was so fast. I was surprised when he said he was finished.
I also like that he gave me a 15 minute heads up to his arrival.
There response time to my request was very good. The reason I gave them only a "good" was because the appointment was so far out.
Excellent Service
Excellent service individuals. So professional, fast, quality workmanship, and informative. The only issue is the amount of time it takes to get someone out. The wait goes on for weeks.
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