We have Milgard Style Line windows in our home. Anytime a problem arose with one of the windows, Milgard was right there to stand behind their product. When doors made by another company needed replacing, we looked no farther than Milgard. Milgard is living up to its reputation. One of the doors needed adjusting and a Milgard service person was out, no questions asked, and fixed the door. They sell a quality product that is attractive, easy to operate and maintain. Seattle, WA (King County)
Everyone I dealt with at Milgard windows (in person or by phone) was friendly, respectful and professional. The in-home service tech arrived within the allotted window and completed the replacement in less than thirty minutes on my Tuscany window (at no charge). Way to go, Milgard!!! Las Vegas, NV (Clark County)
Did not receive any one on one with any one but the service tech. He was great. Everything fit great. I felt your service tech was very professional. Experience was good. Product was Milgard Tuscany Double Hung Window Thank You Seattle, WA (King County)
Service was great, starting with the customer service rep. I was surprised that my Milgard Style Line windows were still under warranty still after 22 years. Tech was dispatched and problem fixed first time. Portland, OR (Clackamas County)
The two gentlemen were very quick and efficient. Even though they came early it actually worked better for me too. Love my Milgard Ultra patio doors. Las Vegas, NV (Clark County)
We live at the Villages and they take care of outdoor issues-we had 2 windows that leaked ,and they thought one had to do with the window. Milgard was very good to send Ramiro out. With his ladder he was able to tell that above the window the entire area needs to be calked!! We agreed to have the Villages calk the gaping area first before we do anything about the window. We felt this was a very reasonable approach-Ramiro even took a picture so we could see how badly the upper rim of the window needs calking!!! Phoenix, AZ (Maricopa County)
Unless the window fell out, I am completely satisfied with the service and replacement.
Review By colette
From the very first phone call 1stwindows regarding our service issue to the 1st phone call from Milgard Windows company the representative was very proficient and accommodating to resolve my widow problem. The service call the day before repair, was perfect with a time frame of 2:30 to 4:30 P.M. The repair/replacement man was here just a few min. after 2:30, very courteous, and did an excellent job. When he was finished I didn't think there was a glass in place, it was so clear, As a courtesy he also checked my patio door and corrected a little problem I had with drainage in the track. I was grateful for the tips he gave me on how to keep the products clean also. Milgard definitely is \clearly the best.\" " Los Angeles, CA (Los Angeles County)
Mr. Hubbard and his assistant arrived within the appointment timeframe and completed the job timely with promptness and professionalism. I'm glad I chose another fine product(Tuscany) from Milgard for not only your excellent products , but also for the breakage coverage that came in handy. I have purchased your windows for all of my properties the past 10 years and I see no need to consider another brand. Chico, CA (Butte County)
Louie and Tom did an outstanding job of installing new glass in the Ultra window. They were efficient and took extra care to not bump or scratch anything. Very professional! Laguna Beach, CA (Orange County)