We had two windows that had issues. I submitted my request online and it took several weeks before a tech could get out. Tech came and my two windows that had issues were replaced within 30 minutes! We were very please with the service and would highly recommend Milgard windows to anyone! Silverlake, WA (Cowlitz County)
Outstanding customer service! Our rep for Milgard is very professional , very pleasant person who does thinks very promptly with great quality work. Whole experience is real pleasure. My husband and I are very happy and proud to have Milgard for our windows and doors . What makes it more special - life time warranty! Thank you Milgard! Berkeley, CA (Alameda County)
The service tech arrived in the designated time frame and called 30 minutes in advance of his arrival. He was able to resolve the problem with my doors sticking to my satisfaction. Colorado Springs, CO (El Paso County)
I have owned Milgard windows for at least 15 years and am extremely satisfied with the window and the service rendered when a window needs attention. This is very seldom in all these years but I have always been given high priority and issues have always been resolved quickly. This company really stands by their warranty and quality. Tremonton, UT, (Box Elder County)
Their isn't any point in writing a long review when all of the things that make a company great have been met.Charlie is truly an asset to the company and his workmanship can't be beat. Sam Republic, WA (Ferry County)
The best service call to my house of any industry I've had visit.
Review By jbond007
The service rep was very helpful and the set up of the appointment was quick and painless. The service tech who came to the house was the best I've had visit my house for service out of any industry (cable, telephone, internet...)! He was friendly and a great person to talk to. Just a great experience and quickly replaced the glass. Looks great! Stehekin, WA (Chelan County)
Service good, BUT one window was marked for replacement, but technicians did not return to replace the last window, hence I cannot give you an excellent review. What you did was excellent, but you need to come back and finish your job. Landers, CA (San Bernardino County)
From the phone representative to the technician, the service was prompt and professional. The technician was very knowledgeable and resolved the problem promptly. He explainted the problem and the resolution in terms I could understand. In addition, he answered all my questions. San Luis Obispo, CA (San Luis Obispo County)
We needed someone to come to the house to repair a couple windows. The appointment was made, we received the call with our 2-hour window and the service tech showed up at the beginning of the window. He assessed the problem immediately, resolved the small issue and was on his way. Very efficient and dependable!! Black Diamond, WA (King County)